Australian Construction Training (ACT) respects each individual's right to personal privacy in accordance with the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 and respects clients, staff and contractors' right to privacy.

Information Collected
ACT will only collect personal information that is necessary and incidental to ACT functions or activities. ACT will make every possible effort to ensure that the collection of information is fair, reasonable, lawful and necessary for it to perform its functions. Information may be collected in the following circumstances:

Information is collected from potential students upon initial enquiry in order to send out information.

Information may be collected from students for enrolment purposes and also during the delivery of training and assessment services. This information is kept for archival purposes and in accordance with government regulations/government body requirements (i.e. Workcover).

ACT may conduct student surveys to collect information on the training provided.

Personal information is collected from staff and contracted trainers/assessors to enable ACT to assess the professional standards of staff and trainers/assessors.

If requested information is not provided ACT may not be able to provide training courses effectively or at all.

Confidentiality
ACT will ensure the safeguarding of any confidential information obtained regarding participants and is committed to safeguarding any confidential information obtained by individuals or organisations acting on its behalf.

Privacy Notification Requirements
When ACT collects personal information it will ensure that the individual is properly notified of the following:

The purpose of the information being collected;

Who else the information may be provided to;

Other specified matters.

Disclosure of Information
ACT ensures that personal information is not disclosed to a third party without prior expressed written permission of the individual concerned. ACT may be obliged to disclose personal information to relevant bodies as required by law and the standards of certain government bodies.

ACT does not use personal details (specifically photographs or names) in direct marketing without obtaining prior expressed permission from the individual concerned.

ACT may use personal information to advise individuals of forthcoming events and training courses, for direct marketing and research purposes, but only where individuals have provided their consent to receiving such information.

Upon request ACT will provide to an individual access to personal information held about them.

Information will be provided by ACT to training and assessing staff/contractors where it is necessary to carry out their responsibilities on a need to know basis.

ACT will disclose personal information to a third party on request of an individual, where it receives a written authorisation (signed) by the individual to be released for a specified purpose.

ACT will not require the written authorisation where the disclosure is authorised by law.

Use of Personal Information for Secondary Purposes
To the extent required by the Privacy Laws, ACT will only use or disclose information for a secondary purpose other than the primary purpose (training and assessment matters) for which it was originally collected where:

The secondary purpose is related to the primary purpose and a person would reasonably expect ACT to use or disclose the personal information for that secondary purpose; or

The use or disclosure is required or authorised by or under law; or

The use is otherwise permitted by Privacy Laws.

Storage & Safeguards
We will store a client's personal information for a reasonable period of time.

ACT will remove personal information from our system where it is no longer required or upon request except in circumstances where archiving is required to comply with certain regulations and standards of government bodies.

ACT has implemented technology and security policies, rules and measures to protect the personal information that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. Safeguards We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. We will remove personal information from our system where it is no longer required (except where archiving is required).

Website
You may use sections of our website anonymously, but any information that you choose to submit to us via our sites will be treated in accordance with this statement.

Privacy Complaints Handling Procedure
A written complaint must be forwarded to the General Manager of ACT within six (6) months of the time the complainant first became aware of the apparent breach.

The General Manager must make a determination on a complaint within thirty (30) days of receipt of the complaint, and advise the complainant in writing.

Action may be instigated against any staff member/contractor who breaches this policy, which may result in the staff member's/contractor's contract being terminated where a serious breach has been determined to have occurred.

An individual can also make a complaint to the Office of the Federal Privacy Commissioner.